Privacy policy

Last updated: June, 2026

Carol & June ("we," "us," "our") operate caroljune.com. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and your rights regarding your data.

1. Information We Collect

Information you provide directly:

  • Full name, email address, phone number, billing address, and shipping address when you place an order or create an account
  • Payment information — processed securely by our payment processors; we do not store full card numbers on our servers
  • Messages you send us via email or contact forms

Information collected automatically:

  • IP address, browser type, device type, and operating system
  • Pages visited, time spent on site, clicks, and navigation behaviour
  • Cookies and similar tracking technologies (see our Cookie Policy for full details)

2. How We Use Your Information

  • To process, fulfil, and ship your orders
  • To send order confirmations, shipping updates, and delivery notifications
  • To respond to your customer service enquiries
  • To send marketing emails — only with your consent; you may unsubscribe at any time
  • To improve our website, products, and services
  • To detect and prevent fraud or unauthorised activity
  • To comply with our legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We share data only with the following categories of service providers and only to the extent necessary:

  • Payment processors (Stripe, PayPal) — to complete your transactions securely
  • Shipping carriers — to deliver your orders
  • Shopify Inc. — our e-commerce platform provider who hosts and operates our store
  • Marketing and analytics platforms — only aggregated or anonymised data where applicable
  • Legal authorities — where required by law, court order, or to protect our legal rights

4. Cookies

We use cookies and similar technologies to operate and improve our website and support our marketing activities. Please refer to our Cookie Policy for full details on the types of cookies we use and how to manage them.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including for tax, legal, and accounting obligations. When data is no longer required, it is securely deleted or anonymized.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access the personal data we hold about you
  • The right to request correction of inaccurate or incomplete data
  • The right to request deletion of your personal data
  • The right to object to or restrict certain types of processing
  • The right to data portability
  • The right to opt out of the sale or sharing of your personal information (see our Do Not Sell or Share page)

To exercise any of these rights, please contact us at support@caroljune.com. We will respond within 15 business days.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information to us, please contact us immediately and we will delete it.

8. Security

All transactions on caroljune.com are secured using SSL/TLS encryption. We implement industry-standard technical and organizational measures to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. Carol & June are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top. Your continued use of our website after any changes constitutes acceptance of the revised policy.

11. Contact Us

  • Business Name: Carol & June
  • Address: 2844 Countrybrook Dr #J11, Palm Harbor, Florida 34684, United States
  • Email: support@caroljune.com
  • Phone: +1 800-563-5952
  • Support Hours: Monday–Friday, 9AM–5PM (EST, GMT-5)
  • Response Time: Within 1 Business Day